With the time, scale, and resources needed for digitalizing operations, manufacturing execution system (MES) implementations shouldn’t be seen as one-and-done projects. Our MES Platform, TrakSYS, is purpose-built for scalability and extensibility across manufacturing operations―and initial deployments are often just the beginning of long-term relationships.
With the ability to expand TrakSYS functionality throughout and beyond the factory floor, system integrators (SIs) can extend their value while ensuring customers get the most out of their MES investment.
From Initial MES Implementation to Long-Term Partnership
TrakSYS enables manufacturers of all sizes to get started with the platform in a modular capacity that befits their needs. As those needs grow and change over time, manufacturers may want to expand their MES deployment, providing SIs with additional opportunities to continue their relationship.
With the nuance that goes into a given MES implementation, SIs can lean on their established rapport and understanding of their customer’s business goals to facilitate a seamless platform expansion. By continuing to make the implementation process as simple as possible, SIs set up their customers for rapid success and help ensure that, when the opportunity arises, those manufacturers can act as viable references or provide referrals.
From a Single to a Full-Scale Transformation
Although manufacturing serves as the engine that drives revenue and growth, digitalizing operations with an MES platform may be viewed as complex, disruptive, and unnecessary by many business leaders. However, By taking into account an organization’s operational ecosystem, System Integrators can create implementation roadmaps that detail how solutions will drive value, improve operations, and bolster a customer’s bottom line.
SIs who deliver a quality solution start with a comprehensive blueprint that creates an opportunity to support a customer’s future needs. These blueprints include:
- An outline of what a successful deployment looks like
- Common pitfalls during implementations and how they can be avoided
- Details of the support offered by the SI team
- Metrics to determine customer satisfaction
- The process for system updates after deployment
- Documentation and information for training new hires.
By working closely with customers to understand their needs and integrating a solution that will help them stay ahead of challenges in their industry, SIs can create an actionable framework for MES implementation that builds customer loyalty for years to come.