Top Highlights from the 2025 Infotech Data Quadrant

We’re proud to share that, in their 2025 Data Quadrant report, research group InfoTech ranked TrakSYS as the industry-leading MES, earning top marks for capabilities, features, and customer satisfaction. In this blog, we examine three standout metrics that embody our ethos of making the management of manufacturing operations as simple—and impactful—as possible.

What is the Data Quadrant Report?

InfoTech’s Data Quadrant evaluates aspects of software platforms’ capabilities and features using a weighted average of real user reviews and satisfaction scores. The report evaluates criteria such as vendor capabilities and technology impact. InfoTech aggregates this data into Composite Scores (CS) and places vendors into quadrants to help businesses make informed purchasing decisions.
Now, let’s dive into three key insights uncovered in the 2025 InfoTech Data Quadrant:

1. 81% of Clients demonstrate high satisfaction with the vendor support they receive with TrakSYS

At Parsec, our customers are more than TrakSYS users. We strive to cultivate supportive, collaborative relationships where we work with our clients. They trust our platform to process their data and execute their workflows. They likewise entrust our team with providing effective, timely, long-term customer support when they need it.

This metric is significant because strong vendor relationships are just as meaningful as the technology itself and are a strong driver of customer satisfaction. When users feel heard, supported, and equipped to grow with the platform, they’re more likely to succeed. This partnership-first mindset sets TrakSYS—and Parsec—apart and helps ensure lasting impact.

2. 94% of customers indicate they value working with TrakSYS

InfoTech’s Data Quadrant confirms that TrakSYS is highly-regarded by its users for its reliability and trustworthiness. An MES is the central hub of manufacturing operations, and choosing the right platform is integral to process improvement, software adoption, and ROI.

When users trust their MES to run critical workflows and centralize important data, manufacturers need a platform they can count on day after day. TrakSYS continues to earn that trust by consistently delivering value, insights, and dependable support.

3. 100% of surveyed TrakSYS users plan to renew their subscriptions​

This high renewal rate means that users will continue to benefit from the optimizations the platform enables. When manufacturers choose to continue their TrakSYS journeys, they’re reinforcing the role the platform plays in driving continuous improvement, bolstering compliance, and supporting long-term digital transformation initiatives.

Conclusion​

The data shows that TrakSYS delivers the value manufacturers are looking for in an MES. The three stats shared above are just the tip of the iceberg of the great intel outlined in InfoTech’s Data Quadrant. To learn more about the results that earned TrakSYS the titles of Champion and Best-in-Class MES, download the report now.