Top Highlights from the 2025 Infotech Data Quadrant

, Contributing Author
Picture of Erin Krage
Contributing Author
Parsec Automation, LLC > Resource Library > Blog > Top Highlights from the 2025 Infotech Data Quadrant
We’re proud to share that, in their 2025 Data Quadrant report, research group InfoTech ranked TrakSYS as the industry-leading MES, earning top marks for capabilities, features, and customer satisfaction. In this blog, we examine three standout metrics that embody our ethos of making the management of manufacturing operations as simple—and impactful—as possible.

Table of Contents

What is the Data Quadrant Report?

InfoTech’s Data Quadrant evaluates aspects of software platforms’ capabilities and features using a weighted average of real user reviews and satisfaction scores. The report evaluates criteria such as vendor capabilities and technology impact. InfoTech aggregates this data into Composite Scores (CS) and places vendors into quadrants to help businesses make informed purchasing decisions. Now, let’s dive into three key insights uncovered in the 2025 InfoTech Data Quadrant:

1. 81% of Clients demonstrate high satisfaction with the vendor support they receive with TrakSYS

At Parsec, our customers are more than TrakSYS users. We strive to cultivate supportive, collaborative relationships where we work with our clients. They trust our platform to process their data and execute their workflows. They likewise entrust our team with providing effective, timely, long-term customer support when they need it. 

This metric is significant because strong vendor relationships are just as meaningful as the technology itself and are a strong driver of customer satisfaction. When users feel heard, supported, and equipped to grow with the platform, they’re more likely to succeed. This partnership-first mindset sets TrakSYS—and Parsec—apart and helps ensure lasting impact.

2. 94% of customers indicate they value working with TrakSYS

InfoTech’s Data Quadrant confirms that TrakSYS is highly-regarded by its users for its reliability and trustworthiness. An MES is the central hub of manufacturing operations, and choosing the right platform is integral to process improvement, software adoption, and ROI. 

When users trust their MES to run critical workflows and centralize important data, manufacturers need a platform they can count on day after day. TrakSYS continues to earn that trust by consistently delivering value, insights, and dependable support.

3. 100% of surveyed TrakSYS users plan to renew their subscriptions

This high renewal rate means that users will continue to benefit from the optimizations the platform enables. When manufacturers choose to continue their TrakSYS journeys, they’re reinforcing the role the platform plays in driving continuous improvement, bolstering compliance, and supporting long-term digital transformation initiatives.

Conclusion

The data shows that TrakSYS delivers the value manufacturers are looking for in an MES. The three stats shared above are just the tip of the iceberg of the great intel outlined in InfoTech’s Data Quadrant. To learn more about the results that earned TrakSYS the titles of Champion and Best-in-Class MES, download the report now.

FAQ

What is the InfoTech Data Quadrant, and why does it matter?
The InfoTech Data Quadrant is a third-party software evaluation report based on real user reviews. It scores software platforms on capabilities, features, customer satisfaction, and vendor relationships, designed to help organizations make informed technology investments.
TrakSYS users appreciate the collaborative approach Parsec takes with every implementation. It’s not just about selling software; it’s about building relationships and offering responsive, high-quality support when clients need it most.
TrakSYS customers choose to continue using the platform because it can consistently deliver value—from streamlining operations to supporting long-term digital transformation. This level of ongoing commitment reflects strong user confidence in both the software and the partnership behind it.

Download the full report to dive deeper into user feedback, composite scores, and competitive comparisons, or reach out to Parsec directly to discuss how TrakSYS can support your manufacturing goals.

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