Before TrakSYS™, we had a homegrown software solution in place at the time, and it showed us that there were benefits to be gained by relying on a software solution to help log downtime. But like any homegrown solution, it was too cumbersome. Our IT people assured us that there were vendors out there who did nothing but develop such solutions. So we went to the main suppliers of manufacturing operations management software. Parsec seemed to fit us best.
We were looking for a tool that would help us make better decisions that in turn would improve performance. In addition to having to fit with our company culture, another thing we wanted in our tracking system was flexibility. We wanted to be able to take the program out of the box and configure it to fit our needs. With some of the other options we looked at, the supplier took the position, ‘that is the way it works and the only way it works’. That was not the case with TrakSYS™. Our operators had a lot of input into developing what the final solution looked like. Actually, we are still moving forward today, getting a little deeper and making our operations even more efficient. You could describe it as a living program.
– Tony Peterson